|DR. ZAFAR MAHMOOD ALVI
Senior General Manager (IT / MIS)
|Function of IT/MIS department is to assist in the delivery of quality IT products and services by managing the enterprise Data Center and Disaster Recovery Center. The department is responsible for Enterprise Resource Planning, Customer Care & Billing, Email, Web Servers and network connectivity. IT/MIS strives for the optimum usage of enterprise data to achieve business objectives and assists the management in strategic decision making. IT Infrastructure allows SNGPL employees to share resources and applications such as e-mail, voice mail, the Internet and other crucial functions
The network maintained by the IT/MIS department connects all 15 regions over WAN links provided by Telecom Department as well as third party connectivity providers like NTC, PTCL. IT/MIS is managing more than 7,000 computers, printers, servers and other IT equipment connected via copper as well as fiber. Following is a non exhaustive list of services provided by IT/MIS department.